Delivery Policy

AstroAnktara sells digital reports and tarot passes only. Nothing is shipped by post or courier.

How Kundli reports are delivered

• A confirmation, straight away. As soon as your payment is confirmed, we email you a confirmation with your receipt and the birth details your report will be made from.
• Your report, by email within 2 days. We prepare your report, check it and email it to the address you gave, as a PDF attached to the email. This is usually done within a few hours, and always within 2 days of your payment.
• A private download link. The same email has a private link to download the PDF again. The report is not shown on the website: that email is the only way to get it, so please keep it.

Anyone who has the download link can download the report, so keep it safe and don't share it publicly.

If your report doesn't arrive

Check your spam or promotions folder first, and add [email protected] to your contacts. If your report has not arrived within 2 days of your payment, email [email protected] with the email address you used and we will send it again. If we cannot deliver it, you get a full refund under our refund policy.

Mistakes in your birth details

If you notice a mistake in your birth details (they are in your confirmation email), write to [email protected] and we will send you a report made with the correct details at no extra cost.

How test reports are delivered

The full report of a psychology test is delivered online, at once:

• On screen, straight away. As soon as your payment is confirmed, your full report opens on a private page on this website. Its address contains a long random code, and search engines don't index it.
• A link by email. We also email you the link to that page, so you can open your report again later.

Anyone who has the link can see the report, so keep it safe and don't share it publicly.

If your report doesn't appear after you pay, for example because the page was closed during payment, look for our email first (check your spam or promotions folder). If you can't find it, write to [email protected] with the email address you used and we will send you the link. If we cannot provide your report within 24 hours of your message, you get a full refund under our refund policy.

How tarot passes are delivered

A tarot pass is added to your account instantly, as soon as your payment is confirmed: you can ask the AI tarot reader straight away, and your account page shows the date the pass ends. We also email you a confirmation with your receipt. If you already had a pass running, the new days are added after it ends.

If the pass doesn't show on your account a few minutes after you pay, refresh your account page while signed in with the same email address. If it still isn't there, write to [email protected] with that email address. If we cannot add it within 24 hours of your message, you get a full refund under our refund policy.

Delivery charges

There are no delivery charges. The price shown before you pay is the full price.

Contact

Questions about delivery? Email [email protected].